Excellence in Non-Ferrous, Ferrous and Precious Metals

Federal Metals and Alloys Privacy Policy

We respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We provide this explanation about our information practices to show you our commitment to protect your privacy.

We use the personally identifiable information you provide to respond to any of your questions about our products and services, and for a variety of marketing and promotional purposes. Also, we engage other companies and individuals to perform functions on our behalf. Examples include website hosting and development, distributors, technical support, analyzing data, and providing marketing assistance. They have access to personal information needed only to perform their functions.

We will not obtain personally identifying information about you except as described in this Privacy Policy or if you otherwise choose to provide such information to us voluntarily, whether on line, through mail order or other promotional activities. Also, we employ other companies and individuals to perform functions on our behalf. Examples include website hosting and development, fulfilling orders, delivering packages, resellers and distributors, sending postal mail and e-mail, analyzing data, and providing marketing assistance. They may have access to personal information needed only to perform their functions. We require companies with whom we contract for outsourced services to keep data received from us confidential and to use it only for the purposes indicated.

The Information We Collect
As part of our service, we use ''cookies'' to store and track information about you on our website. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Generally, we use cookies to identify who you are and to enable us to access your account information so you do not have to re-enter it on subsequent visits. Cookies also permit us to gather statistical information about usage by registered or unregistered users, and research visiting patterns. If you disable cookies on your computer, you may still browse our site but may not be able to use certain features on our site. Please be aware that if you link to another site from our website, you may encounter "cookies" or other similar devices placed by third parties. We do not control the use of cookies by third parties.

Instances where personally identifiable information may be gathered include registrations (for example, registration on our website, contact, requests for more information, support forms, and other forms). The information collected is necessary for us to adequately respond to your inquiries.

When you visit us online, we also may collect certain non-personally identifiable information, your IP number, such as the type of browser you are using, the domain name of your Internet service provider, which of our pages you access, how long you spend on each page, and aggregate data about the number of visits you make and the products and services in which you are interested. The information we learn from you during your visit helps us to improve our site, respond to your requests and to customize your experience using our website.

We may ask you for personally-identifying information at other times, such as if you enter into a promotion, communicate with us, or complete a survey.

The Way We Use the Information
Because our goal is to provide products that best meet your needs, we evaluate your personal interactions with us in an effort to bring you the products which best suit your tastes. In addition, we use your information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content, layout, and services.

We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new products, services and promotions. At times we may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our products and services for you.
The information that we collect is used by us for marketing purposes only. We will not share this information with other organizations for commercial purposes.

When you supply us with your postal address or phone number online you may receive periodic email promotions, mailings or phone calls from us. If you would rather not receive such offers, just call or write to let us know.

If you submit a request for information on our products or services, we may provide that information to our authorized sales representatives, resellers or other entities authorized to sell and deliver our products and services. We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.

We may use your IP address to help diagnose problems with our servers, to manage our website, to enhance our site based on the usage pattern data we receive, or for security and protection of our website.

Your privacy and security are very important to us. We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain procedures and technology designed for this purpose. We take steps to protect the information we have about you, including the following:
1. We periodically update our technology in order to improve the protection of customer information.
2. Our website utilizes Secure Socket Layer (SSL), an encryption technology that works with the following supported browsers: Mozilla Firefox, Google Chrome, Microsoft Internet Explorer, and Apple Safari. If your browser does not support SSL, you will need to upgrade to a newer version of a supported browser.
3. Hardware is stored in secured data centers behind firewalls
4. All access to information restricted by password and/or secure key

Changes To Our Policy
The practices and policies contained in this disclosure are subject to change. Any such changes will be communicated through our website. Information collected before changes are made will be secured according to the previous Privacy Policy. The practices and policies in this disclosure replace all previous notices or statements with respect to the same subject matter.

Your Consent
By using our website, you consent to the collection and use of this information in the manner we have described above. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections or changes.

Other Legal Notices
Our Privacy Policy applies only to Federalmetalsandalloys.com website and not to other companies' or organizations' sites to which we link or to which you otherwise provide your information. Accessing third party websites or sources requires you to leave our website. We do not control those third party websites or any of the content contained therein and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, their content, policies, failures, promotions, products, services on or actions of those websites and/or any damages, losses, failures or problems caused by, related to or arising from those websites. Federalmetalsandalloys.com encourages you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.

You may only use this web site under the terms and conditions set forth in the Terms of Use . If you do not agree to the Terms of Use, you must exit this web site now, before accessing it further or downloading any information from it.

For further information, please contact

Federal Metals and Alloys
4216 S Clinton Ave South Plainfield, NJ, 07080-1316
Telephone: (908) 756-0900
E-mail: info@federalmetalsandalloys.com